Phyllis Osteen was born in Missouri on June 16, 1904.
She earned a BA from the University of Arkansas in 1926 and then became a teacher at Highland Manor in Tarrytown NY, 1927-1928.
Osteen entered the NYPL Training Class in 1928 and was soon given a full-time position at the Library. She went on to get her formal library training from Columbia’s School of Library Service in 1932.
Osteen worked in the branch system for 19 years. Between 1928 and 1933 she worked at Central Circulation and two other branches and then transferred to the Extension Division to take charge of the Bronx Bookmobile. Following that she served as the Assistant Branch Librarian at several branches before being promoted to Branch Librarian at the Woodstock Branch 1946-1947.
Osteen’s most important contribution at NYPL came in 1947 when she joined the Library’s newly created Personnel Office which handled personnel issues for both the Circulation and Reference Departments of NYPL. Between 1945 and 1954 she published five articles in professional journals on personnel issues, several of the articles were frequently cited in bibliographies.
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